Job Overview:

We are seeking a highly experienced Senior Business Analyst with a minimum of 10 years’ experience working on IT projects, particularly within the supply chain domain. The ideal candidate will have a strong background in Oracle, SAP, or ERP systems, coupled with expertise in Agile frameworks and tools. You will be responsible for gathering requirements, process modelling, and documentation, as well as facilitating effective communication and consensus among cross-functional teams.

Key Responsibilities:

Requirement Elicitation & User Story Management:

• Collaborate with the Business Relationship Manager, Scrum Master, and Product Owner to define detailed project scope.
• Create, refine, and maintain user stories, process flows, and test cases that meet development and stakeholder needs.
• Guide the team in sizing, splitting, and prioritising user stories within the product backlog.

Agile Facilitation & Team Collaboration:

• Utilise Agile techniques (Scrum, Kanban, retrospectives, team planning) to optimise team effectiveness.
• Facilitate meetings at various organisational levels and remove blockers to ensure smooth project progress.
• Provide coaching and mentoring to junior resources, fostering a collaborative work environment.

Stakeholder & Process Management:

• Interact with cross-functional groups to support consensus outcomes and informed decision-making.
• Utilise tools such as Microsoft Visio, JIRA, and Confluence to document processes and manage projects.
• Apply change management processes and best practices throughout the software development lifecycle.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 10 years’ experience as a Business Analyst on IT projects.
• Strong experience in the supply chain domain, with exposure to Oracle, SAP, or ERP systems.
• In-depth knowledge of Agile frameworks and methodologies, including user stories, Scrum, Kanban, and retrospectives.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Outstanding communication and interpersonal abilities; fluency in English (written and spoken).
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.
• Demonstrated experience in moderating team dynamics and leading through influence.

Application Process: If you are ready to drive innovative IT projects and lead cross-functional teams in a dynamic, hybrid environment, please send your CV to Kiran Muppaneni at kiran.m@websynergies.com.